Mercedes is working to solve an issue with its computer system amid a global outage that has affected partner CrowdStrike before Formula 1’s Hungarian Grand Prix.
Several IT outages have wreaked havoc across the globe overnight with airlines, banks and shops all impacted alongside Mercedes’ current F1 weekend preparations.
CrowdStrike, which has supplied Mercedes since 2019, revealed that a “defect” with a content update has been behind the disruption that has become headline news.
Mercedes has published that the team is undergoing a process at the track which involves addressing each individual computer to be prepared to tackle first practice.
“We are working closely with our partners at CrowdStrike to mitigate any impact,” a Mercedes spokesperson outlined.
The disturbance is also thought to have hampered Mercedes’ three engine customers – Aston Martin, McLaren and Williams – but other teams haven’t been hampered.
“CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts,” CrowdStrike CEO George Kurtz said.
“Mac and Linux hosts are not impacted.
“This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed.
“We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website.
“We further recommend organisations ensure they’re communicating with CrowdStrike representatives through official channels.”
