Australian Grand Prix Corporation CEO Andrew Westacott has said fans who booked tickets for the 2016 event prior to its date change will be offered a full refund.
The organisers had been selling and promoting tickets for April 3rd, but a revamp of the 2016 calendar was unveiled last week following a World Motor Sport Council meeting, which saw the season opening race in Melbourne moved to March 20th.
As a result, those fans who are unable to attend the revised date will be entitled to a full refund, whilst organisers are also working with local hotels and travel companies to ensure fans aren’t penalised for the date change.
“The main area we are working on as a result of this [date change] is with the hotels, airlines and other tourism providers to ensure the Australian tourism industry as a whole is as flexible as possible to assist our fans with minimal financial impact,” Westacott told Autosport.
“We don’t want them getting stung with penalty costs and booking change fees and the like.”
In addition, Westacott said fans “will get a full refund on their ticket, including any credit card and booking fees on that transaction.
“We want to make sure we do the right thing because it’s through no fault of ours, or our customers, that things have changed.”
Discussion about this post